Careers
Current Opening: Rockstar Server/Bartender
Location: Glitch Gaming Lounge, Airdrie
About Us: At Glitch Gaming Lounge, we’re all about creating epic experiences! Whether it’s delivering mouth-watering food, pouring the perfect drink, or just making someone’s day a little brighter, we’re here to make sure our guests have a time they’ll never forget. If you’re looking to join a team that’s as awesome as you are, read on!
Position Overview: Are you the kind of person who loves to bring a smile to someone’s face? Do you have a knack for whipping up a killer cocktail? If you’re nodding your head, then you’re exactly who we’re looking for! As a Server/Bartender at Glitch, you’ll ensure our guests have an unrivaled experience by providing fast, friendly service and being attentive to their needs.
What You’ll Be Doing:
- Deliver an Unparalleled Guest Experience: Provide the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Communicate Effectively: Keep your immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Take prompt corrective action where necessary or suggest alternative courses of action.
- Create a Warm Atmosphere: Foster a fun and inviting environment for both guests and team members.
- Maintain Sanitation Standards: Adhere to company’s sanitation procedures.
- Handle Financial Transactions: Maintain responsibility for your personal bank, ensure all financial transactions are accurate, and operate credit card machines correctly. Calculate and return appropriate change and maintain adequate cash and coin for making change.
- ProServe Certification: Having ProServe certification is preferred.
- Greet Guests: Welcome newly seated guests in a friendly and timely manner.
- Take Orders Accurately: Know the menu inside and out and answer any questions about food and drink items.
- Enter Orders Efficiently: Use the POS system quickly and accurately, ensuring correct modifications and charges.
- Deliver Food: Ensure food is properly garnished and deliver trays to the correct table, even if it’s not in your section.
- Work Quickly and Efficiently: Adhere to the “Full hands in, Full hands out” philosophy.
- Assist with Events: Help set up and break down parties, bus and reset tables as needed.
- Support Your Team: Assist other team members whenever necessary.
- Manage Sales: Be responsible for all your sales and complete station side work at the beginning and end of your shift.
- Drive Sales and Promote the Brand: Participate in all incentives and contests.
- Follow Portion Guidelines: Ensure cost control while maximizing guest experience.
- Ensure Guest Satisfaction: Check back after food delivery, maintain drink levels, remove clutter, pre-buss as necessary, and respond to guest needs promptly.
- Maintain Your Work Area: Keep the work area clean and set up and take down tables as needed.
- Foster a Positive Work Environment: Build and maintain a favorable working relationship with all team members to promote a cooperative and harmonious atmosphere.
- Communicate Enthusiastically: Engage guests in a way that generates enthusiasm about the Glitch experience.
- Operate POS Efficiently: Accurately conduct credit card transactions, and account for all monies at the end of each shift.
- Communicate Clearly: Must be able to read and communicate in English, listen to guest orders and needs, and communicate with team members.
- Maintain Professional Appearance: Dress according to the company dress code, looking neat, clean, and professional at all times.
- Age Requirement: Must be at least 18 years of age.
What We Offer:
- Flexible Schedules: We know life is busy! We can accommodate your school schedule or other jobs.
- Awesome Team: Work with a crew of amazing people who make every shift fun.
- Epic Environment: Be part of an exciting atmosphere where every day is different.
If this sounds like you, we’d love to hear from you! Apply today and let’s make some magic happen!
Current Opening: Line Cook with Passion
Location: Glitch Gaming Lounge, Airdrie
About Us: At Glitch Gaming Lounge, we’re all about creating epic experiences for our guests! Whether it’s delivering mouth-watering food, pouring the perfect drink, or just making someone’s day a little brighter, we’re here to make sure our guests have a time they wont soon forget. If you’re looking to join a team that’s as awesome as you are, read on!
Position Overview: As a Line Cook at our venue, you’ll play a vital role in creating unforgettable dining experiences for all our Guests. You’ll be responsible for adhering to all kitchen safety and cleaning procedures and policies, as well as the preparation and presentation of our delicious menu items, ensuring each dish meets our high standards of quality.
What You’ll Be Doing:
- Crafting Delicious Dishes: You’ll be responsible for the preparation and presentation of our menu, ensuring each dish meets our high standards of quality and taste.
- Attention to Detail: Every meal you create should reflect your passion for cooking and commitment to providing the best possible experience for our guests.
- Safety First: Adhere to all safety and sanitation policies to keep our kitchen safe and clean. This includes strict adherence to gluten-free protocols to prevent cross-contamination.
- Efficient Operations: Safely and efficiently operate all kitchen equipment and use chemicals properly for safety and cost control.
- Quality Control: Prepare food according to recipes and specifications, storing products properly, and ensuring they are always fresh and organized, utilizing FIFO and accurately dating and labeling.
- Clean and Organized: Maintain cleanliness and sanitation in all kitchen areas, including station maintenance, floors, walls, and drains.
- Team Collaboration: Work harmoniously with your team, assist others as needed, and contribute to a positive, productive work environment.
What We’re Looking For:
- Passion for Cooking: You love creating delicious food for our guests and take pride in every dish you prepare.
- Attention to Detail: You focus on quality and consistency, ensuring every meal meets our high standards.
- Team Player: You communicate clearly, stay disciplined, and are motivated to contribute to a fun and efficient work environment.
- Gluten-Free Awareness: Experience with or willingness to learn and retain knowledge on gluten-free cooking and follow strict cross-contamination protocols is a must.
- Professional Appearance: Must maintain a neat, clean, and professional appearance always.
- Flexible Availability: Must be friendly and able to work afternoons, evenings, weekends, and holidays as required.
- Experience: Previous commercial kitchen experience is required.
- Age Requirement: Must be at least 18 years of age.
Ready to Join the Fun?
Apply today and be part of our dynamic kitchen team, where your passion for food and attention to detail will shine!